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Rackspace hosting
By jelly | May 13, 2008
Well true to their email they did credit me back 2300 and some change today. I don’t know what the problem was getting ahold of something who could make something happen but as soon as I did things went quickly and easily. Too bad I have soured on them because of being told people would call me back and never having that happen. It just goes to show you that follow up is important.
Topics: General |
May 14th, 2008 at 12:17 pm
Jelly,
I’m sorry to hear of your troubles with Rackspace. We actually compete heavily with them and have had a number customers move from them to us. If you are looking for a host that has defined service in the hosting industry please feel free to give me a call. More information about our company is below:
HostMySite located in Newark, DE has been in the hosting business for offer ten years and offers managed dedicated, collocation, virtual private server, and shared website solutions. Our capabilities provide firms such as Conde Nast Publications with the infrastructure of a world class hosting facility that would be uneconomical unable to afford on their own. Our clients range from Fortune 500 companies such as Cephalon and Lincoln Financial, and leading edge new media and SAAS firms.
Below I have highlights where we are strongest in the hosting industry:
1) 24×7x365 day Phone Support – On average someone will pick up the phone within 3 rings and 90% of the time the first person you talk to you will be the person that solves your problem. In addition we will support any issue on your machine include full code support, not just what we install on the server for you.
2) Reliability, stability, and maintainability – We own and operate our own data centers in Newark Delaware providing 100% uptime of network and external connectivity. In addition we keep a high stock of parts in inventory in the event of hardware failure and offer a 1 hour hardware replacement guarantee on our dedicated servers. Our infrastructure department is staffed 24/7 to make sure our infrastructure does not go down.
3) No hidden fees for going above and beyond with support or over usage charges for bandwidth.
To learn more about our managed offering please see the following:
I look forward to hearing from you,
Tim Dodd
Account Executive
tdodd@hostmysite.com
Toll free: 1-866-399-4678
Direct: 302-224-4532
Support: 877-215-4678
http://www.HostMySite.com